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Customer care

Our team is available between 10:00 – 18:00 (Romanian and Kazakhstani time), from Monday to Friday.

For our Romanian warehouse, click here to check the hour.

For our Kazakhstani warehouse, click here to check the hour.


We are at your disposal, providing assistance with:

  • The sizes or exact measurements of the products;
  • Detailed information of the product’s characteristics;
  • Recommendations based on your personal style;
  • Advice on choosing the right gift for your beloved ones;
  • All the details about the delivery;
  • Any inquiries you might have regarding the exchange or return of goods;
  • Placing an order.

Contact information

Glory Lab SRL, Emanoil Porumbaru Street, no 80, apartment 11, District 1, Bucharest, Romania, 011428.

Glory Lab L.L.C., R. and M. Abdullinyh Street, Nr. 50, Almaty, Kazakhstan, postal code 050010

Phone:  +7 7273 862 280 (KZ)
Mobile: +4 0771 031 031 (RO) / +7 7000 880 000 (KZ)
Email: /

For the mobile phone number, you can use also use Viber and Whatsapp.
You can also contact on Skype, username: theglorylab

Glory Lab SRL is a data controller registered at The National Supervisory Authority For Personal Data Processing under the Notification no 16140 and was granted by ANPC the authorization no 0009107 to carry out operations with precious metals and gems.

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